Adult learning
and skills service
H&F ALSS


Learner Satisfaction Survey


What was the most recent course you did with the Adult Learning and Skills Service?

If you did several courses, you may complete this form for each course.
 



Do you think the progress you made is?

 
  Very poor | Poor | Good | Very good
         



Do you think the teaching is?

 
  Very poor | Poor | Good | Very good
         



How helpful is your teacher?

 
  Very poor | Poor | Good | Very good
         



How are the resources (e.g. worksheets, handouts, etc.) from your teacher?

 
Not applicable | Very poor | Poor | Good | Very good
         



How is the equipment (e.g. CD players, tools, etc.) used in class?

 
Not applicable | Very poor | Poor | Good | Very good
         



How is the classroom (e.g. tidy, clean, comfortable, safe, etc.)?

 
Not applicable | Very poor | Poor | Good | Very good
         



What do you think of the type of classes we offer?

 
  Very poor | Poor | Good | Very good
         

What other classes would you like to do with us?





How do we deal with enquiries?

 
  Very poorly | Poorly | Well | Very well
         



How is the enrolment process?

 
  Very poor | Poor | Good | Very good
         



What do you think of the centre where you are studying?

 
  Very poor | Poor | Good | Very good
         



How good are we at making you feel safe in our centres?

 
  Very poor | Poor | Good | Very good
         



What do you think of the information and advice you get from us?

 
Not applicable | Very poor | Poor | Good | Very good
         



What do you think of our course guide?

 
Not applicable | Very poor | Poor | Good | Very good
         



What do you think of our website?

 
Not applicable | Very poor | Poor | Good | Very good
         



Overall, how good do you think we are?

 
  Very poor | Poor | Good | Very good
         



What did you enjoy most about your course(s)?

 



Please tell us what we can do better, and how

 



Any other comments? Please let us know why you rated anything very poor or poor.